Payments: Frequently Asked Questions

IAA offers several convenient options to pay for vehicles. View more detailed information about each payment option below.

IAA Payment Options

Due to the increasing risk of exposure to cheque payments that can be returned (subsequent to our release of purchased goods) for reasons of Insufficient Funds or Stop Payments, plus our inability to monitor these deposited payments against IAA approved credit terms, we have elected to stop authorizing our banker to accept third party deposits. Effective immediately, cheques and cash are not to be deposited directly into our account at a Bank of Montreal branch.

The following are acceptable methods of payment:

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Credit Card

Credit card payments with a $10,000 limit per transaction is available to registered Canadian buyers with a minimum of 6 months' purchase history in good standing. Please note that only Visa and Mastercard will be accepted, and there is a 2.4% surcharge added to credit card transactions.

More Info.

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Pay with Credits
  1. IAA is now allowing buyers to pay for stocks with available credits.
  2. Select your stocks that you want to pay from the My Vehicles – To be Paid tile.
  3. Select the stocks to pay.
  4. On the method of payment page you will be available to select pay with credits as an option.
  5. This feature will only be available if the invoice total is lower than the credit total available.
  6. Once paid successfully a confirmation page will present a bill of sale and gate pass if applicable.
  7. Any credits available will be reset and displayed as a new credit total for future use if applicable.

For more information or assistance please contact Buyer Services by email at BuyerServices_CA@iaai.com or by calling (289) 374-3919.

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E-Transfer

IAA is now accepting e-transfer payments. Check with your banking institution on daily, weekly, monthly limits.

  1. Make an e-transfer payment to AR_CA@iaai.com from your online banking account or app.
  2. Please include your buyer # and stock #’s if you’re not paying the entire balance owing.
  3. Payments are cleared upon receipt. All gate passes and any bill of sale can be located on the purchase history tab within auction center.
  4. Payments are processed Monday to Friday, 8:00AM EST to 5:00PM EST and it may take up to 2 hours for Impact to receive the confirmation E-mail from Interac.
  5. If you fail to add your Buyer # to the message, please forward the confirmation E-mail you receive from Interac to AR_CA@iaai.com with your Buyer #
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BMO to BMO Transfer

For Bank of Montreal customers, access can be granted to Impact Auto Auctions Ltd BMO account which will allow you to transfer funds directly from your BMO account to ours. Please also notify an Impact branch of the incoming transfer (phone, fax or email) and if paying for multiple Stock #'s, please ensure the branch is informed which auction and which Stock #'s are being paid for. Once Impact confirms receipt of the transfer, the vehicles will be released for immediate pickup

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AFC

Impact Auto Auctions has partnered with AFCdealer.com to help Buyers leverage their capital and expand their purchasing power. Buyers now have the option to floor vehicles directly from their Auction Center account as one of the payment options.

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Mail

Make cheque or bank draft payable to "Impact Auto Auctions Ltd" and mail, courier or priority post (See link to Canada Post for their "Ship in a Click" feature at here to your nearest IAA branch. If paying for multiple Stock #'s, please ensure the branch is informed which auction and which Stock #'s are being paid for. Once the branch receives payment (confirmation of delivery can be tracked online for some couriers and Canada Post) and confirms the payment in within the payment terms extended by IAA, the vehicles will be released for immediate pickup.

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Bill Payment

Pay IAA Invoices directly through your Bank.

  1. Login into your online banking account or applicable financial institution.
  2. Go to the bill pay or payment management screen – Add Payee
  3. Enter “IAA” and select “IAA” from the list of companies.
  4. Enter your Bidder# into the Account Number or applicable field. Note, this field label name can vary per bank.
  5. Once you’ve successfully set up IAA as a Payee, you can go ahead and complete a payment online via your financial institution
  6. Note that payment information is received from your financial institution at 5:00PM EST the day following your payment.
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Telpay

Pay Impact Auto Auctions using Telpay for Business (a comprehensive electronic payment software). Expedite your payments and save time and costs on postage, couriers, checks and release your gate passes faster.

Manage your business payment processes all in one place. To get started with Telpay, please contact sales@telpay.ca and mention promo code 'SG1' to receive 50% off registration.

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Wire Transfer/EFT

Payments (CAD $) from Canadian Financial Institutions and Banks worldwide may be sent directly to Impact Auto Auctions Ltd. With the following payee details:

Impact Auto Auctions LTD.
Institution Number: 001
Transit # 39562
Account # 1004384

Receiving Bank (must pay through): Bank of Montreal, International Banking, Head Office, Montreal
Beneficiary Bank: Bank of Montreal
S.W.I.F.T. BIC CODE: BOFMCAM2
CC code (optional): 000139562 (this is FI code + 5-digit transit number of the account)
Beneficiary Bank Address: Bank of Montreal
1111 Davis DR,
Newmarket, ON L3Y 8K3
Beneficiary Name: Impact Auto Auctions LTD
Beneficiary CAD Account # (11-digit): 39561004384
Beneficiary Address: 90 Burnhamthorpe RD W, Suite 1206, Mississauga, ON, L5B 3C3

Please ensure your Bidder # is referenced with the wire documentation. Please also notify an IAA branch of the incoming wire (phone, fax or e-mail) and if paying for multiple Stock #'s, please ensure the branch is informed which auction and which Stock #'s are being paid for. Once Impact confirms receipt of the wire, the vehicles will be released for immediate pickup.

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In Person

Visit us at any IAA Branch and present your cheque or bank draft. If paying for multiple Stock #'s, please ensure the branch is informed which auction and which Stock #'s are being paid for. Once the branch confirms the payment is within the payment terms extended by IAA, the vehicles will be released for immediate pickup.

Terms of Payment

Payment for vehicles is due within three (3) business days of Auction. Payment in full needs to be complete before the vehicle is removed from the Auction premise(s). All sold vehicles must be removed within three (3) business days following the sale date to avoid storage charges. Impact Auto Auctions Ltd is not responsible for payments lost or delayed in delivery.

Contact your IAA Home Branch, Troy Edwards or Jim Laughland if you have any questions or concerns.

Troy Edwards
National Buyer Development Manager
Tel: (905) 896-9727
Cell: (416) 843-1281
tedwards@iaai.com

Jim Laughland
Controller
Tel: (905) 896-9727
Cell: (416) 616-2202
jlaughland@iaai.com

For more information or assistance please contact Buyer Services by email at BuyerServices_CA@iaai.com or by calling (289) 374-3919.

MPI Payment Options

Note: MPI stocks can be paid from Auction Centre via the INTERAC online service. This can be located within the “To Be Paid” tile of the dashboard.

  1. Select the MPI tab
  2. Select your stock(s) to be paid
  3. Proceed to payment method page
  4. Select INTERAC and proceed to complete transaction

For more MPI vehicle payment options, click here

SGI Payment Options

SGI stocks can be paid from Auction Centre using an authorized credit card. This can be located within the “To Be Paid” tile of the dashboard. Once selected, follow the steps below to complete your payment.

  1. Select the SGI tab
  2. Select your stock(s) to be paid
  3. Proceed to method of payment page
  4. Select pay with credit card and proceed to complete transaction

For more SGI vehicle payment options, click here

Credit Card

Credit card payments are available to buyers in Canada based on account type.

Pay for vehicles online using your VISA or Mastercard (certain restrictions apply). Available to Canadian registered buyers with a minimum six months’ purchase history in good standing. This option is not available for Quebec registered buyers, nor will Quebec inventory be eligible for any buyer to process a payment through a credit card.

What credit cards are accepted?
  1. Only Visa and Mastercard are accepted.
Surcharge
  1. A 2.4% surcharge is added to each credit card transaction.
  2. A separate invoice will be issued for any associated surcharge and can be located on the Purchase History page.
  3. Applicable sales tax applies based on Provincial rules.
Other
  1. There is a $10,000 limit per transaction;
  2. Available to Canadian registered buyers only.
  3. IAA Buyer – Active and in good standing for more than six months
IAA Buyer – Credit Card Payments at an IAA location in Canada

Use your Visa or Mastercard at an IAA location for payment of certain fees (Registration, Pull Fee, Late Fee, etc.) through IAA’s secure payment system to a maximum of $500. Authorization form can be faxed or emailed to any IAA location.