Contact us

Buyer Services provides assistance to buyers in English, French and Polish as well as other languages upon request. They help with registration, bidding, payment (accept wire transfers and process payments) vehicle details, complaints etc. They will answer your questions about buyer rules, auction policies and all web application issues. Please contact Buyer Services via phone, e-mail.

For any inquiries that require immediate attention after regular business hours, please contact Helpdesk.


HELPDESK:   Phone:  1-866-485-4285  |   Email:  Services_CA@iaai.com
Hours:   Mon-Fri 7:00am-7:00pm CST | Sat 8:00am-5:00pm CST | Sun Closed


Phone:   Canada
      - English 289-374-3919
      - French 450-452-4043

Email:  BuyerServices_CA@iaai.com
Hours:Mon-Fri 9:00am-5:00pm EST

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